Comments on: Why is it so hard to pay the govt online? http://www.8degrees.co.nz/2009/03/18/why-is-it-so-hard-to-pay-the-govt-online/ Web Entrepreneur and Application Architect Sat, 20 Feb 2010 02:51:18 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Visualise your audience « Rowan Simpson http://www.8degrees.co.nz/2009/03/18/why-is-it-so-hard-to-pay-the-govt-online/comment-page-1/#comment-8936 Visualise your audience « Rowan Simpson Wed, 08 Apr 2009 21:34:56 +0000 http://www.8degrees.co.nz/?p=361#comment-8936 [...] credit card details into a website, or people who want help from a real person, or people who use Firefox on a Mac … because on a percentage basis they are not that many … calculate just how big that [...] [...] credit card details into a website, or people who want help from a real person, or people who use Firefox on a Mac … because on a percentage basis they are not that many … calculate just how big that [...]

]]> By: Juha http://www.8degrees.co.nz/2009/03/18/why-is-it-so-hard-to-pay-the-govt-online/comment-page-1/#comment-6849 Juha Sun, 22 Mar 2009 20:53:50 +0000 http://www.8degrees.co.nz/?p=361#comment-6849 Indeed, why is it bloody hard for government agencies to allow payment by Internet banking? Here's my experience of paying for the otherwise excellent Orewa bypass tollroad: http://www.geekzone.co.nz/juha/6246 Also, why does LTNZ use an Aussie online payments processor? Surely it'd be cheaper and easier to allow people to pay straight from the NZ bank accounts into LTNZ's NZ bank account, without "tromboning" the transaction overseas? Indeed, why is it bloody hard for government agencies to allow payment by Internet banking? Here’s my experience of paying for the otherwise excellent Orewa bypass tollroad:

http://www.geekzone.co.nz/juha/6246

Also, why does LTNZ use an Aussie online payments processor? Surely it’d be cheaper and easier to allow people to pay straight from the NZ bank accounts into LTNZ’s NZ bank account, without “tromboning” the transaction overseas?

]]> By: Elliotte Rusty Harold http://www.8degrees.co.nz/2009/03/18/why-is-it-so-hard-to-pay-the-govt-online/comment-page-1/#comment-6459 Elliotte Rusty Harold Wed, 18 Mar 2009 16:18:23 +0000 http://www.8degrees.co.nz/?p=361#comment-6459 The rule to have as few barriers that prevent customers from giving money to you as possible only applies to <a href='http://cafe.elharo.com/ui/monopoly-incompetence/' rel="nofollow">non-monopolies</a>. if you have to give money to them, they have no incentive to spend more of their time and money making it easier for you. The rule to have as few barriers that prevent customers from giving money to you as possible only applies to non-monopolies. if you have to give money to them, they have no incentive to spend more of their time and money making it easier for you.

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